Wells Fargo Customer Service Jobs in Roanoke VA
Wells Fargo Customer Service Jobs in Roanoke, VA | $20/hr + Paid Training
Apply for Wells Fargo Customer Service Jobs in Roanoke, VA and start your banking career with $20/hr pay, paid training, great benefits, and growth opportunities. Join one of the top U.S. financial services employers today.
Wells Fargo Customer Service Jobs in Roanoke VA – Everyday Banking. (Roanoke, VA)
Are you interested in a fulfilling job performing banking customer service? Be an Associate Customer Service Representative – Everyday Banking at Wells Fargo through their open position based in Roanoke, Virginia. Get the opportunity to help individuals better yourself professionally and attain growth working with the most reputable companies in financial services around the globe
Wells Fargo is recognized as a top employer and ranked among the Top 3 Best U.S. Companies to Grow Your Career on the 2025 LinkedIn Top Companies list. If you are passionate about customer service and looking for a stable, growth-oriented career, this opportunity is ideal for you
At Wells Fargo, you are empowered to succeed. You will receive:
Starting pay at $20.00 per hour
Great benefits and wellness programs
Paid, organized training
Friendly and fair workplace
Chances to move up in financial jobs
Wells Fargo cares about having different people, being fair, worker happiness, and good work-life balance.
Wells Fargo Customer Service Jobs As an Associate Customer Service Representative in Everyday Banking, speak with Wells Fargo customers over the phone, through chat, text, and digital channels. Empathetically listen to their concerns and provide appropriate solutions while ensuring exemplary service in a dynamic environment. This position falls under the CSBB Operations team that is responsible for catering to consumer and small business banking customers across the country.
start In this role you will:
– Provide information regarding banking products and services as well as account-related queries. Offer support in a high-volume situation with sensitivity and professionalism. Solve problems and ensure the provision of best-in-class customer experience.
– Perform work assignments under the direction of policies, compliance, and procedures.
– Ability to operate several computer systems and tools at the same time, works well with others, and knows when to bring up an issue.
6+ months of customer service, financial services, or call center experience — OR equivalent experience through work, training, military service, or education.
Skills and Experience Desired
Ability to quickly pick up and work with different systems. Has used internet, mobile, or social media tools. Military background in customer support is a plus.
Training & Schedule
Wells Fargo Customer Service Jobs Paid training begins on 02/02 and runs for seven weeks.
Here is the training schedule: Monday–Friday 8:30 AM – 5:00 PM EST
Hours of Operation: Sunday through Saturday between the hours of 6:00 AM – 12:00 AM EST. You will work at least one weekend day and holidays.
A 15% shift differential may apply, based on your schedule.
Pay starts at $20.00 per hour.
Other shift differentials may also apply.
This is an in-person position located at:
7711 Plantation Rd, Roanoke, VA 24019
This role does not offer remote work.
Visa & Other Requirements
This is a Non-Visa Eligible Role.
Extra hours might be needed.
No third-party recordings during hiring, please.
Date When This Posting Ends
9th of January, 2026
(It can end earlier if many applications are received.)
Equal Opportunity Employer
Wells Fargo is an Equal Opportunity Employer, offering consideration of employment without regard to race, gender, identity, disability or veteran status, and other characteristics protected by law.
Adapt well to a quick-moving setting Wells Fargo Customer Service Jobs in Roanoke VA
Reference No.
R-510300
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